IT Director

Information Technology Director

The Orchard School

The Position

• Provides an overall framework and support for IT (architecture, standards, policies and procedures) for both instructional and administrative needs including supervision of Technology team members.
• Sets priorities and allocates resources (with approval of the Director of Operations) to best serve Orchard’s IT needs including researching and recommending hardware, software, cameras, projectors, peripheral equipment, network hardware and telephone equipment; writing purchase orders and coordinating with the business office regarding invoices and packing slips.
• Coordinates the recommendation and placement of computer hardware and software in classrooms and offices; maintenance of electronic database of existing equipment through the library information system (coordinates with library/media specialist).
• Coordinates copier and telephone contracts and maintenance.
• Serves as back-up systems and server administrator including assisting with the maintenance and administration of Orchard’s business and email servers.
• Serves on Building and Grounds Committee with special emphasis on developing future technology needs including infrastructure planning and implementation.
• Works with an area-wide independent school technology coalition interested in finding cost savings with technology hardware, software and services.
• Monitors and troubleshoots the faculty and staff phone/voicemail system, keycard system and email system, including changes to all school email groupings as necessary.
• Provides, trains and troubleshoots new employees with the following: email address, voicemail, computer and keycard.
• Establishes and troubleshoots parent email accounts and other parent technology issues.
• Provides technology training and support to faculty and staff.
• Documents policies and procedures.
• Work with the Director of Operations and Chief Financial Officer to develop/maintain Orchard’s Business Continuity Plan, inclusive of conducting regular tabletop exercises across the organization.

Knowledge, Skills and Abilities

• Read, analyze and interpret technical documents.
• Customer service orientation. Seek win-win solutions.
• Collaborative and team oriented.
• Excellent communication skills.
• Creative thinker.
• Stay current with technology and best practices/trends.
• Listen and respond appropriately to IT Help requests and issues.
• Ability to define problems, collect data, establish facts, draw valid conclusions and make recommendations.
• Effectively use a variety of hardware and software.
• Flexibility. Ability to adapt to the ever-changing needs of the school with regard to technology.
• Ability to support technology needs outside of regular business hours (e.g. school events, Head of School meetings/events).

Experience and Education Requirements

• BS or BA in Technology or related field experience
• Apple and PC experience required
• Minimum of 5 years of experience in an IT related field
• Minimum of 1–2 Years Supervisory experience
• Experience with Blackbaud system preferred

Physical Demands

• Talking, listening and vision
• Keyboarding
• Bending, crouching, kneeling, crawling
• Lifting/carrying up to 50 pounds

Benefits

• 25 paid vacation days
• 11 paid personal days
• Health, dental and vision insurance
• Retirement Savings Plan
• Tuition discount
• Employer paid life insurance
• Employer paid long- and short-term disability
• Other benefits